They will be responsible for authorising payment plans and checking that these are maintained.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
Creating/send conditional offers, collecting pre-employment checks, creating/sending out final contracts.
Must have the ability to plan their day, look after multiple tasks and prioritise effectively to make sure pre employment process is completed in a timely manner.
The will also be providing updates to candidates and hiring managers on the candidates progression.
To assist in ensuring the security of sheltered housing schemes is maintained at all times when on the scheme
To respond to tenants who summon help in emergency situations and help care for the general well being and safety of residents in sheltered accommodation.
To ensure that Sheltered Housing Schemes are cleaned to a standard that is adequate to meet the need of both the tenants and at the standard set by management.