Posted by Howells Recruitment • £16/hr to £16.50/hr
Complaints Advisor - Repairs and Maintenance in Social Housing
We are recruiting for a Housing Association, who are currently looking for a Complaints Officer to join their Repairs and Maintenance team in Teddington, this role will be handling Stage 2 complaints.
You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
Posted by Morgan Hunt Recruitment • £25K/yr to £30K/yr
General
We currently have a great opportunity with a Housing organisation for a Complaints Resolutions Assistant role on a full-time fixed-term contract basis for 3-6 months.
This is an office-based role located in Hertfordshire, requiring the successful candidate to work 5 days a week in the office.
Responsibilities of Complaints Resolutions Assistant
- Deliver exceptional customer service across the Operations Directorate, championing customer care and serving as a customer ambassador.
Posted by Santander Consumer Finance • £27K/yr to £29K/yr
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.