You will be expected to provide excellent customer service when interacting with complainants either in the form of correspondence, phone or at the office, adhering to our service standards and meeting the diverse needs of the customer.
Large Housing Association requires a Complaints Investigator to analyse and resolve complaints in a fair and impartial manner.
With a sound understanding of the regulatory timescales and deadlines associated with complaint resolution, you will be required to take case ownership and conduct a comprehensive investigation using all available information and documentation.
Posted by Service Care Solutions - Construction • £27/hr
I am currently recruiting on behalf of a Housing Association in North London who are looking for a Repairs Ins[ector to join their team as soon as possible.
The purpose of the role is to ensure the clients contractors and suppliers are providing a consistently high-quality repairs service that delivers against the six customer priorities in the customer strategy.
This is a full time, temporary position offering hybrid working and an hourly rate of £27 per hour Umbrella LTD.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.