Lead, support and develop a team of Customer Service Advisors.
General
As a German Speaking Customer Service Team Leader it will be your responsibility to work with customers, primarily those based in the German speaking region and covering the German speaking markets, providing excellent customer service via phone, live-chat and email ensuring enquiries are dealt with in a prompt and professional manner whilst leading a team of Multilingual speaking Advisors.
Advancing People Multilingual - Recruitment Specialists are now recruiting for a German Speaking Customer Service Team Leader for their client on a remote work from home basis
Industries Considered: We welcome applicants from Rolling Stock, Aviation, Plant, Automotive, HGV, PCV, Marine, Armed Forces and other similar backgrounds
Posted by Hays Specialist Recruitment Limited • £15.72/hr
Working within the Customer services team you will be supporting the team to answer incoming telephone calls and emails which could be about matters such as: changing/amending direct debits/updating tenant information/ logging repair requests and creating work orders, taking payments.
You will also help support the team with various administration tasks which will include, managing 3 inboxes, downloading the out of hours report in the morning and actioning any follow up required, supporting benefits and universal credit portals, liaising with surveyors for inspection orders, creating purchase order numbers, updating housing management systems, and any other administration tasks to fully support the team.
Working for a local charity providing vital support to the operations and customer services team.
Posted by Cooper Lomaz Recruitment • £31,262.40/yr
The effective running of your area, being the link between the Supervisor and the team.
Lead by example by working in accordance with the product specification, the Company standards and procedures regarding Safety, Hygiene, Quality, Quantity and Cost.
The TL retains all the responsibilities of the Multi Skilled Operative and has supervisory and coordinating responsibilities.
As the Head of Customer Contact - Repairs, you'll be responsible for the efficient and effective running of the contact centre and linked communication channels ensuring KPIs are achieved, and excellent levels of customer service are delivered.
Adecco's specialist Property Services Division are proud to have been commissioned to partner with a National Housing Association to assist them in recruiting a permanent Head of Repairs Contact Centre to be based from their offices in Peterborough.
Regularly reviewing performance and service delivery, you'll ensure the service remains fit for purpose and provides value for money.
Over the years strong and courageous leadership has led Knowles to become a premium provider across a wide range of logistical services all over the UK.
Today we are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services.
Who Are Knowles
We have undoubtedly come a long way since 1932 when Gerald Knowles started off with just one vehicle as a pure and simple distribution provider.