Responsible for managing the Customer Resolution & Information Team to ensure that statutory and organisational requirements are met in relation to dealing with and responding to complaints, Freedom of Information (FOI) requests, Subject Access Requests (SAR) and enquiries made by Local Councillors and Members of Parliament in relation to Children's Services at Wirral Council.
Responsible for developing reporting systems for complaints/information requests, for analysing trends and patterns and translating this into outcome focussed action plans.
Manage and oversee the effective and timely delivery of responses to all complaints, SAR, FOI, Section 29 Police Requests for disclosure and representations.
Posted by Page Personnel Secretarial & Business Support • £35K/yr to £37K/yr
A exciting opportunity has opened for a Customer Service Manager within a reputable manufacturer based in Liverpool.
This role seeks a motivated Customer Service Manager, passionate about leading a team with a background knowledge of the fast-paced manufacturing industry.
Managing a team of 5, the ideal candidate will need to have strong communication and leadership skills.
Posted by Page Personnel Secretarial & Business Support • £36K/yr to £38K/yr
Page Personnel are working in partnership with a reputable manufacturer based in Liverpool to recruit for a Customer Service Manager on a permanent basis.This role seeks a dedicated Customer Service Manager ready to lead the customer service department in our processing and heritage department.
Managing a team of 5, the ideal candidate will need to have strong communication and leadership skills.
The company is a well-established manufacturing company, that prides itself on its products and presence in the market.
As a Resident Service Manager, you will report into the Head of Resident Services and will be responsible for ensuring a smooth and effective service for the residents who are both moving in and living in their properties.
As a result of their recent and continued growth, they are recruiting for an experienced Resident Service Manager to join their close knit team, working on one of their large developments (300 properties) based in Liverpool.
We are working with an award-winning build to rent provider who provide and maintain high quality homes across the North West.
We are looking for a Team Manager to manage, develop and lead a Social Work Team service in order to deliver high quality services that address the needs of children/young people and their families and lead to improved outcomes.
Due to promotion within the team, Kenny Recruit have partnered with an ambitious, high quality student accommodation company to find a Lettings Manager.
Moving from a start up to a scale up, our client recognises that the quality of student accommodation and the service that they are provided with, can make or break a whole experience.
Having recently expanded into a new geographical area, the plan is to become nation wide.