The Complaint Intake Analyst works to support PMQA through providing the initial triaging of complaints from all channels and serves as the first point of contact with the customer.
General
My global pharmaceutical client, based in Buckinghamshire, are looking for a Spanish Speaking Customer Service/Complaint Intake Analyst to join their team urgently initially on a 12-month basis.
We are looking for someone confident, customer focused and enthusiastic with previous experience in customer services or a call centre, used to working with a high volume of inbound calls and emails.
An exciting opportunity has arisen to join our client, a leading organisation, in Marlow, home to some of the most well known brands in the UK!
Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical.
Posted by Hawk 3 Talent Solutions • £48K/yr to £53K/yr
Primarily responsible for an allocated cluster of customer sites and based at one, you will be responsible for the consistent, safe, and profitable service delivery of all IFM services to those sites and providing mutual support to business managers in other clusters / regions / contracts as needed.
This is a multi-location contract.
The Regional Facilities Manager will be responsible for managing all aspects of the transformation and profitable operation of an integrated facilities management service contract.
Posted by Pembrook Resourcing • £30K/yr to £35K/yr
Query and discuss as necessary with the Aftersales Manager any claims that are dubious in nature or of concern as to the likelihood of rejection.
Pembook Resourcing are currently recruiting for a warranty administrator on behalf of their client, the role is to ensure that the warranty process is accurately and efficiently processed and repairs are carried out to the highest standards of quality possible to ensure customer satisfaction.
Obtain, validate and query as necessary, all claim information available from job cards, vehicle history, technician notes and other sources as appropriate.