Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
An exciting opportunity has emerged for a Customer Insight Manager to join the housing department at one of Adecco's leading public sector clients, in a full time (36 hours each week, Monday to Friday) permanent role.
You will directly line manage 5-7 staff, and working across the housing directorate will:
Based in Croydon in South London, this role is paying an annual salary of £57,201- £59,328 and reports directly into the Head of Change, Assurance and Performance.