One of our Financial Services clients requires a Complaints Administrator to manage a variety of complaints from customers, whilst ensuring they are commercially aware at all times.
This is a fixed term contract until the end of June 2025.
Key Responsibilities
Receiving inbound queries and complaints from customers and responding in a timely and appropriate manner.
We're now seeking a Customer Satisfaction Officer to be responsible for the management, coordination, and delivery of informal and formal complaints, in line with company policy and Housing Ombudsman's complaint handling code.
We are focused on building homes and communities where people can thrive and delivering valued services to our customers.
Gloucester City Homes (GCH) is an ambitious, dynamic housing association with strong community roots.
Posted by The Portfolio Group • £23K/yr to £24K/yr
General
We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client.
Are you a bright, confident, and positive individual with a passion for delivering exceptional service?
Why This Role
As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.
The main purpose of the Complaints and Misconduct Assistant role is to provide administrative support to the Complaints team in line with IOPC and Home Office procedures.
We value difference and believe in creating an inclusive working environment where our employees feel safe to make suggestions and voice their opinions.
We're on a journey to shape the future of policing in our three counties and we want you to be part of it.