We provide a range of services including Independent Health Complaints Advocacy and support to people who are arranging and managing their own health and social care.
Closing Date: 24th June 2024
Surrey Independent Living Charity is a Disabled Person's organisation that provides advocacy, information, advice and support throughout the county of Surrey.
Taking responsibility for debt accounts to ensure the monies owed are collected in line with agreed payment days and any outstanding issues are resolved.
The Regional Credit Controller reports into the Service Regional Collections Manager and is responsible to conduct Collection activities, managing the debtors, ensuring timely payments are made, reconciling accounts, and resolving account queries, invoice disputes and aged debt recovery for regional customers.
Responsibilities will include (but not limited to):
Our immediate requirement is for an experienced Technical Incident Manager to be a key part of our Egham team, representing proAV, taking full responsibility for personally overseeing all P1 incidents and ticket escalation through to resolution.
This is an exciting opportunity for an exceptional, experienced Technical Incident Manager to join an established operation with scope to drive and enhance the service at every opportunity.
Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
We are seeking a customer service professional to provide exceptional customer service and technical support.
The role involves analysing and solving issues raised by customers and clients, handling queries professionally, and escalating complex issues to software suppliers.
This position is ideal for someone who enjoys problem-solving, is a self-starter, and can work effectively both independently and as part of a team.
Dealing with a high volume of inbound and outbound calls.
General
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
Working for a global leader within the heating industry you will be working in a team communicating with customers and engineers via phone and e-mail to provide an outstanding customer service experience.
The hours are 08.00 - 16.30 with 30 mins for lunch.
This is an on-going temporary booking with the view of turning permanent so you must be available to start immediately.