We're seeking a a large cohort to join the business as a Complaints Administrator, where you will be handling customer issues, managing complaints and supporting the administration.
Our client is a leading financial service and wealth management business.
Posted by Key Recruitment Ltd • £27K/yr to £30K/yr
Your key responsibilities are
Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.
Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.
Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the team.
Posted by Mulberry Recruitment • £24K/yr to £26K/yr
My client who are based in Southampton are seeking a customer service administrator to join their fast growing team.
Ensure the smooth running of assigned client portfolio a day to day basis.
They are seeking a candidate who has previous experience within customer service/admin and preferably within Financial Services/Private Healthcare insurance.
Be the first point of contact for all inbound Customer Support Enquires into the contact centre.
General
In this role you will be responding to all types of consumer led correspondence so an ability to converse professionally both via verbal and written means is a must!
Our client who is a world leader in their products and aftersales services and who excel in providing an excellent customer service, is keen to recruit additional team members to support the increased business to also support the ability to deliver the best service to its customers.
We are looking for a Customer Service Advisor to join our clients team in Southampton on a temporary basis, with the potential to become a permanent role.
The successful candidate will play a crucial role in maintaining and increasing customer retention levels, providing excellent customer service, and actively promoting membership benefits to current and prospective members.
Day to Day of the role
Retain and renew customers through outbound telephone calls, ensuring members fully understand the benefits of membership.
Posted by Page Personnel Finance • £24K/yr to £25K/yr
The role of a Returns Administrator is to deal with incoming customer enquiries, arrange collections of stock from customers and liaise with the sales force & other internal departments as appropriate.
You will serve as a point of contact for customers with queries about stock collections.
Our client are looking for a qualified person to join our Returns Administration team in their Hedge End office and help them achieve their goals.