Responsible for receiving and administering all housing complaints into the service within set timescales.
The role is predominantly supporting colleagues to provide an effective complaints handling service to meet the requirements of the Housing Ombudsman and Social Housing Regulator:
Somerset Council's housing landlord service provides housing management services to approximately 5,600 council housing tenants.
Responsible for receiving and administering all housing complaints into the service within set timescales.
Interrogating in-house systems, speaking to colleagues and using policies and processes to identify whether the contact received is a service request or complaint.
General
Simple Recruitment are looking for a Customer Service Advisor for our client based in Taunton to join their team on a temporary basis.
This esteemed company, renowned for its dedication to excellence and unparalleled service in the industry, is seeking a dynamic and meticulous Service Administrator to join their prestigious team.
Are you ready to elevate your career in the world of luxury distribution?
Reporting to the Account Manager, the Contract Administrator will play a key role in managing the administrative functions across two contracts, ensuring all tasks are completed within agreed timeframes.
Our recruitment agency is seeking a detail-oriented Contract Administrator to join our client's team at the Bridgwater Police Centre.
This position requires a proactive attitude, excellent customer service skills, and the ability to adapt in a dynamic work environment.
Our client, a highly successful and reputable financial services organisation, is seeking a skilled Client Relationship Administrator to join their friendly and welcoming team.
Are you experienced in working within a regulated industry?
With a strong commitment to their staff's well-being and long-term growth, this company offers excellent career progression and development opportunities.
We're seeking a dynamic Project Administrator to join an established business where you'll be at the forefront of their commitment to excellence.
Are you passionate about delivering exceptional customer service while ensuring projects run like clockwork?
BENEFITS: They have fantastic benefits to offer the successful candidate including; 23 days holiday plus bank holidays rising with length of service, wellbeing hour (an opportunity to book 2hrs a quarter to do what you like to relax), Simply Health Insurance, free parking, Nest Pension Scheme and regular team events days.