We are seeking a diligent and empathetic Complaints Officer who will play a crucial role in managing and resolving resident complaints.
This position offers the opportunity to contribute to the continuous improvement of housing services by ensuring resident concerns are addressed effectively and professionally.
Hyperion Partners is recruiting on behalf of a respected housing association that is committed to providing high-quality services to its residents.
Posted by Hyperion Partners Ltd • £45K/yr to £48K/yr
The successful candidate will play a key role in enhancing customer satisfaction and ensuring that residents receive the highest standard of care and support.
Hyperion Partners is delighted to be recruiting on behalf of a leading housing association for the role of Customer Resolutions Manager.
This is an exciting opportunity for an experienced professional to lead a team dedicated to delivering exceptional service and resolving customer issues efficiently.
An established online retailer is currently looking for a Customer Service Administrator to join their team.
The Customer Service Administrator role involves booking appointments for fitters, managing the appointment diary and carrying out a range of administrative tasks.
Posted by Lloyd Recruitment Services Ltd • £25K/yr to £28K/yr
Our client is looking for an experienced customer service individual, who has previous experience of handling and responding to escalated queries and complaints.
This role offers a basic salary of £27k plus an attractive benefits package, and remote working.
Please be advised this remote working includes one day a month in the office, so you must be able to travel to Leatherhead, Surrey and be within a realistic journey time.
Act as the main point of contact for repairs administration for residents and internally.
Proactively manage repairs to ensure that works are completed within targets and residents are kept informed.
General
London based Housing Association seeks a Repairs Administrator to lead a seamless, proactive, and resident-focused repairs service across all stock and tenure types.