Managing complaint investigations and maintaining compliance.
Collaborating with the Complaints and Quality Assurance Officer and Team Manager for a smooth process.
General
We are seeking a Complaints Coordinator responsible for the effective logging and investigation of complaints, ensuring alignment with policies and regulatory standards.
My client based in the business district of the City Centre is looking to recruit a Complaints Co-Ordinator who will be responsible for logging and investigating new complaints.
The role is offered on a permanent hybrid basis, Monday - Friday with the work from home days set at Monday and Friday and is offering a salary of £24,000 - £26,000
This is an award-winning, leading firm in its speciality that offers many progression and training opportunities, who are now looking to expand their team with a full-time Complaints Handler.
Your new company
You will be working on a permanent basis for a well-established financial services organisation in the heart of Liverpool.
At Adaptable Recruitment we have a fantastic opportunity for a Customer Services Administrator - Telephony to join a fast growing company in the Liverpool area
Fully office based: discussion over hybrid working after training
To manage accounts in arrears, establish and maintain relationships with tenants, negotiate payments, handle objections and ensure maximum recovery of overdue payments.
You will be responsible for
To be responsible for the collection of all rent arrears.