As a Client Engagement and Complaints Officer, you will play a crucial role in investigating and resolving client complaints and concerns.
Our client, a leading organisation in the industry, is currently seeking a dynamic and dedicated individual to join their team as a Client Engagement and Complaints Officer.
Are you passionate about delivering exceptional customer service and resolving complaints effectively?
If you have experience supporting clients/customers and enjoy listening, solving problems and ensuring the best quality of service then we have an ideal opportunity for you.
This position is working for a reputable professional organisation, in the centre of the beautiful city of Canterbury, close to local shops and food outlets to enjoy or a walk by the canal and Cathedral on your lunch break.
My client is a leading Financial Services company based in West Kent and is looking for a skilled administrator with excellent interpersonal skills to join them.
As a Complaints Handler, you will play a crucial role in maintaining our commitment to delivering exceptional customer service.
You will be responsible for receiving and acknowledging all client service issues, conducting thorough investigations, and ensuring timely resolutions.
General
Diamond Search Recruitment are working with a well-established and successful Law Firm and assisting them in the hire of a Complaints Handler to join their team.
The overall purpose of this role is to be the first point of contact for client complaints.
This is a great opportunity to join a leading law firm in Gravesend, who are looking to recruit a permanent Complaints Handler to join my clients operational legal team.
Through investigations and complaint response, this role will be key in listening to customer feedback and reaching positive outcomes.
Are you... experienced within customer services/complaints resolution, and seek a role with genuine value creation for customers, focusing on delivering positive customer outcomes?
Hot Vacancy, Ready for an Immediate Start!
Do you... Want to join a leading employer-of choice, based in their offices near to Tunbridge Wells (accessible easily by train bus and car!