Our client are looking for a Complaints Administrator to assist in the effective and timely coordination, management and monitoring of all complaints, Housing Ombudsman and Elected Representative cases requiring investigation and response.
Complaints Investigator / Handler with demonstrable experience of complaint handling within a regulatory environment, excellent communication and customer service skills and a calm and professional manner is required to join a well-established housing association based in Ealing, West London.
Although not essential. JOB OVERVIEW
Any previous experience working for a Housing Association or experience of Housing Repairs and Maintenance would be highly desirable.
Complaints & Customer Care Administrator - 4 months temporary to perm - Immediate start - Coventry based - 9am - 5pm some Hybrid working will be available paying £12.20ph.
Luxury office environment with outstanding facilities!
Our client have a brand new team and they are now expanding!