The purpose of the Central Complaints team is to provide exemplary complaint resolution and customer service to ensure a reasonable and consistent approach for our customers and to instil confidence that all issues are addressed with a "get it right first time" strategy to promote customer satisfaction and avoid repeat complaints.
Their Central Complaints department sits alongside our clients Legal and Finance teams and supports teams across the UK managing escalated complaints from first point of contact through to resolution.
Forde Recruitment are currently recruiting a Customer Relations advisor on behalf of our Global Automotive client in Leeds, West Yorkshire.
We are currently working in partnership with a Housing Association based in East Lancashire, who are recruiting for a Complaints Manager on a temporary contract for four months.
The position is due to start immediately, with the potential to go permanent.
The hourly rate of pay is negotiable and the role will 36.25 hours per week.
For over 25 years we've been providing outsourced end-to-end vehicle management solutions for mid to large corporates nationwide & our tailored solutions allow us to provide industry-leading customer service.
An innovative total mobility provider, we offer a unique proposition for car, van and HGV operators in the UK.
Zenith is the UK's leading independent leasing, fleet management and vehicle outsourcing business.
Currently looking for someone to join them as Complaints Handler, dealing with all client complaints received by the firm.
You will use knowledge of the SRA regulationa and legal ombudsman rules to effectively provide feedback and guidance to fee earners and resolve complaints.
We're currently working with a leading top 100 ranked UK Law firm, with an incredible northern presence.