As a result of continued expansion, this leading insurance organisation has an exciting new opportunity for a Group Claims & Complaints Manager.
Our client specialises in niche insurance products, including but not limited to, Travel Insurance (for which it underwrites circa 750,000 policies per annum), Social Housing, Construction, Equine and Leisure.
It utilises a wide range of distribution channels including large insurance intermediaries, price comparison sites, as well as white labelling for well-known brands and industry federations.
Posted by Macildowie Recruitment and Retention • £13/hr to £15/hr
About the Role
We are currently seeking a Temporary Credit Controller to join a prestigious solicitors firm in Nottingham.
The successful candidate will be responsible for managing the firm's credit control processes and ensuring the timely collection of outstanding debts.
This role is perfect for an experienced credit controller who is available for a temporary assignment and looking to contribute to a high-profile legal organization.
Posted by Macildowie Recruitment and Retention • £25K/yr to £27K/yr
My client a leading manufacturing Business in Nottingham is looking to recruit a sales administrator:
Processing of orders for our UK, Irish and Export clients, managing queries and complaints, checking stock levels, tracking shipment and chasing carriers.
The role is working as part of a small team, in a demanding customer service role, requiring an excellent telephone manner, strong interpersonal skills and first-class administration skills.
Customer Excellence Partner Recruitment Partner: Jim TrusslerThis is an exciting new role to Boots Opticians, which is based in our Nottingham Support Office, and will report into the Customer Operations Manager.The Customer Excellence Partner must have a great passion for customer excellence, and strive to enhance our customer journeys and overall experience.About the role Responsible for tracking, monitoring, and analysing all customer feedback, to identify opportunities to enhance our customer journey and experience Managing relationships with customer feedback-centric partners/suppliers, working collaboratively to ensure we are maximising visibility, and understand all customer feedback Liaising and collaborating with key internal and external stakeholders, ensuring we are sharing customer insights with relevant areas and influencing continuous improvement Continuous collation of all customer insight and metrics, and the production of visual presentations to be shared with key stakeholders at MD level and above Be the voice of the customer advocate across the business, striving for customer excellence Proactive and positive approach to change and collaboration, supporting the wider customer operations team as and when required Potential to grow remit and manage a customer focused team in the future.
Leading by example and advocating our business beliefs, values, and vision What you'll need to have A true passion for the customer experience and finding ways to enhance customer journeys Collate and act upon feedback, and be the lead on "the voice of the customer" Experience in large scale transformation projects An influential communicator who enjoys building presentations, and presenting their work to large scale audiences Experience in complaints management up to and including executive level A keen eye for detail who can analyse data and solve problemsIt would be great if you also have Experience of working within contact centre(s) and or retail environmentOur benefits Boots Retirement Savings Plan Discretionary annual bonus Generous employee discounts Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards.
Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.Why Boots OpticiansAt Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential.
Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications.
Experienced officer required to take collection/enforcement action on current and former tenant rent arrears, as well as providing general guidance to tenants on the management of their rent accounts.
The role will require the successful candidate to be based in the Clients offices, along with visiting tenants in their homes, in an attempt to address their arrears situation, along with representing the clientin the County Court for possession proceedings.
Customer retention includes calling existing customers for annual renewals.
Due to expansion and increasing sales, we are looking for enthusiastic and self-motivated persons who have a positive can-do attitude with excellent communication skills to join our team.
Our client are leading a leading manufacturer and distributor of specialist medical devices to hospitals and other healthcare institutes in the UK and Europe.