This role involves managing complaints with professionalism and efficiency, driving improvements in customer experience, and supporting continuous improvement efforts.
We are looking for a Customer Care Executive to deliver exceptional support and service to our customers, addressing escalations beyond the Customer Service team's remit.
Posted by Morgan Parkes Recruitment Limited • £25K/yr to £26K/yr
Description
We are currently recruiting for a competent and enthusiastic Customer Service Administrator with excellent communication skills to join a small team within a busy, successful and well-established company based in Tanworth in Arden, near Solihull.
General
The role requires an experienced Customer Service Administrator who is able to multi task administration duties whilst answering incoming queries effectively using predominantly email and live chat.
This company prides itself on excellent staff retention due to their friendly environment, great benefits and career development opportunities.