Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Job Brief
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
Communicating via customer portals, email and telephone.
As a Customer Support Administrator you will be responsible for processing permits, part management and subcontractor management in relation to delivering our customers scheduled activities.
A well-established business based in central Nottingham are looking for a Customer Support Administrator to join their growing team.
In this second line support role in our growing Global Ecommerce and Mobile Apps support team, you will be responsible for investigating, resolving and escalating incoming customer incidents and requests.
"At KCS we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home.
This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work."
My client is looking for an experienced Customer Service Administrator to join the team.
Deal directly with customers either by telephone, electronically or via a customer portal and to provide best in class' service
A fantastic opportunity to join one of the UK's fastest growing, most innovative Fire and Security Companies, with over 20 years' experience within the industry.
My client is looking for an experienced Customer Service Administrator to join the team.
They now manage several fire and emergency systems for some of the UK largest hotel and pub chains.
A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
Saturday hours available to include in shift overall if required.
General
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Do you have customer service experience and an admiration for technology?
Do you enjoy talking to people and solving issues?
Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, Medicash, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program