Posted by The Portfolio Group • £23K/yr to £24K/yr
General
We're looking for a Complaints Handler to play a crucial role in supporting cash collection efforts for our client.
Are you a bright, confident, and positive individual with a passion for delivering exceptional service?
Why This Role
As the first point of contact for clients, you'll thrive in a fast-paced environment, resolving issues with a pragmatic and customer focussed approach.
I am working with a leading brand client to support the in recruiting a permanent Complaints Handler for their offices in Calcot, Reading.
As well as answering simple or complex customer questions, the Complaints Handler is fully empowered to provide bespoke solutions, which ensure that every customer received customer excellence with each interaction.
To assist each customer with highly individualised customer care.
Our Gravesend based client has a requirement for a Complaint Handler to ensure that all complaints, written or verbal, are managed in line with the required deadlines and FCA requirements.
£23,000 - £26,000 (dependant on experience)
Some responsibilities
To comply with all company procedures and standards.
Receiving inbound queries and complaints from customers and responding in a timely and appropriate manner.
General
One of our Financial Services clients requires a Complaints Administrator to manage a variety of complaints from customers, whilst ensuring they are commercially aware at all times.
This is a fixed term contract until the end of June 2025.
Posted by Meraki Talent Limited • £25K/yr to £27K/yr
Meraki Talent are seeking an experienced Complaints Handler for a permanent opportunity within the heart of Glasgow.
Joining an established team, you will be instrumental in supporting customers through their complaint journey, ensuring a smooth and customer focused service.
Applicants must speak fluent Portuguese at a business level.
We are a Social Enterprise working with disabled people, providing specialist computer equipment, 1-1 training and have an in-house technical support team.
Study Tech specialises in supporting individuals eligible for Disabled Students' Allowances within higher education.