Posted by DK Recruitment • £22,938.68/yr to £25,487.42/yr
DK Recruitment are seeking a Service Desk Manager to join our clients growing team based at MOD Corsham.
This role will oversee and manage the service team, ensuring high-quality service delivery, efficient incident response, and robust platform operations aligned with MOD standards.
This role includes managing ITSM processes through Jira for end-user support, overseeing ServiceNow platform operations on AWS, and driving continuous improvement initiatives across the environment.
DK Recruitment are seeking a Service Desk Manager to join our clients growing team based at MOD Corsham.
This role will oversee and manage the service team, ensuring high-quality service delivery, efficient incident response, and robust platform operations aligned with MOD standards.
This role includes managing ITSM processes through Jira for end-user support, overseeing ServiceNow platform operations on AWS, and driving continuous improvement initiatives across the environment.