Posted by Pure Resourcing Solutions • £23K/yr to £26K/yr
As a 1st Line IT Support Technician, you will be responsible for providing technical support to users, ensuring that all issues are resolved in a timely and professional manner.
You'll handle everything from day-to-day user queries to more complex technical issues, escalating where necessary.
This is a fantastic opportunity for a proactive IT professional to join a dynamic team and contribute to the smooth operation of the organisation's IT services.
As a Customer Support Specialist, you will be a front-line support for our clients' customers.
Providing service and maintenance solutions through the processing of Guarantee schemes in addition to providing assistance on an ad-hoc basis to the Warranty Team in response to expected fluctuation of seasonal demands.
We have a fantastic opportunity to join a Customer Support Team, on a temporary basis for a period of 12 weeks initially.
Our key products include cloud, server, desktop and application support.
A skilled onsite IT Support Technician with 1-3 years of experience is needed to join our team at Venom IT, a well-established and fast-growing UK-based MSP IT solutions company based in Cheshire, on a full-time basis.
Venom IT has many prestigious partners and has worked with several established enterprises.
As the IT Support Engineer you will provide both 1st line support, tackling a wide array of hardware and software challenges.
We are looking for a skilled IT Support Engineer to join one of the UK's leading automotive distruptors.
As the frontline hero, you will be instrumental in ensuring their bespoke systems run smoothly, resolving technical issues swiftly to maintain business continuity.
Search Manchester are working alongside a valued client who are looking for a Temporary Helpdesk Advisor to join their Customer Service team within a Facilities Management business.
Are you an organised and customer-focused individual looking for an exciting opportunity in a busy environment?
Key Responsibilities
Manage multiple inboxes and respond promptly to customer enquiries via email and phone.
Helpdesk Co-ordinator required for a leading facilities management and professional services company.
The role is supporting a reactive maintenance help desk for clients/contractors with; inputting job orders; responding to telephone calls from the maintenance helpline; ensuring timescales are met; chasing contractors; arranging quotations etc.
The business put their customers at the heart of everything they do and are keen to hire people who are passionate to deliver 1st class customer service.