By scheduling weekly calls from our trained volunteers, Age UK's National Telephone Friendship Service provides older people with a chance to make a new friend from the comfort of their home.
Age UK's Telephone Friendship Service is recruiting for Friendship Coordinators to join our growing team!
Loneliness is a major issue that is now widely recognised in society today, particularly amongst older people.
You must possess a genuine desire to help the community, be empathetic and have the ability to sympathetically communicate with a distressed caller.
The heart of the Emergency Call Handler role is to arrange help for our vulnerable clients when they need us the most.
Ideally, you would have some experience in a customer facing role and a good general standard of education, but we believe that within the right core values and training, you could thrive in this role.
Taking a variety of incoming calls, you will offer a compassionate ear to those seeking advice and assistance.
As a compassionate Telephone Practitioner, you'll be at the forefront of a critical support system, being there for the local community when immediate support and advice is needed the most.
Morgan Hunt are proud to be working exclusively with Swindon and Gloucestershire Mind on their search for 10 Telephone Practitioners as part of their Access Line.
We're known as the Supporting People Team; we are part of a larger team that provide a countywide adult social care service that supports vulnerable residents.