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About the opportunity As a Store Manager Hub, your job will be to lead, inspire and build the capability of the store teams, to deliver an exceptional customer experience, through the delivery of the company plan in each of your stores. You will be an advocate for Boots Opticians and passionate about our people and customers.You will deliver a first class customer experience at every step of the customer journey through your team and ensure that all KPI's and financial targets are reached.Some of the key responsibilities include: Ensuring my stores deliver results through a culture of exceptional care for colleagues and customers, putting the customers at the heart of my decision makingDriving local plans for Enhanced Services, delivering the associated P&L targetsInterpreting data and insights and act quickly to maximise business resultsPlan, review and proactively manage clinics to match customer demand and drive profitable clinics working with the deployment lead to maximise my capacityAccountability for the Clinical and Health & Safety audits in stores and ensuring the company standards are maintainedFull accountability for the safety of all customers, patients and colleagues, delivering consistent compliance across all your hub stores, taking action fast where this is not at the standard required.Developing great talent, encouraging diversity across my teams and creating a culture of learning, attracting, retaining & developing the best people through a robust succession plan.Knowing my external competitor market, and network internally and externally, working closely with Boots Hearingcare, Boots UK and local NHS teams, supporting the interests of colleague, customers and the business. About you You will be a proven leader with the ability to build and manage a team remotely and develop talent. You will motivate both individually and as a group and have a talent for getting the very best from your people. More key capabilities we are looking for the Hub Manager are: Commercial leader with understanding of the market and industry with a sound understanding of operational processes in storesManage a budget and control costs.An organized and planned individual able to effectively deploy resource across the clusterAgile leader able to deliver against multiple objectives, through strong planning, time management and at pace.Resilient and able to lead through change.Ability to think tactically and strategicallyAbility to work collaboratively but also independently and without supervision and influence colleagues and peers. Our Benefits Competitive salary and pension schemeOne of the best staff discounts in the UKAttractive bonus scheme22 days holiday plus bank holidays with opportunity to purchase moreAdditional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more.Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy. Why Boots? Boots Opticians is one of the leading optical chains in the UK. We're all about enriching the lives of every person who walks through our door; including yours. Bring your skills to a business that offers genuine career progression thanks to sheer diversity of stores and roles and expect to be supported and developed from day one. What's next? Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager. Our Diversity and Inclusion commitment Diversity and inclusion is at the centre of everything we do. We are an equal opportunity employer committed to a diverse and inclusive workforce. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.This role is subject to a DBS/PVG check, Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis. You will have the opportunity to discuss the matter with us before we make a decision.
Closing Date: 11th April 2024Location: Nottingham, Full TimeContract: PermanentRecruitment Partner: Frankie McCallister-LyasOverview: This role is a critical linchpin in driving the creation of the best strategies and plans for the business unit while ensuring this is achieved in the most efficient way to hit all the financial, customer and strategic targets for the business unit. This role drives our Value and Christmas strategies and plans for the total business. Based in D90 Nottingham, this full-time role combines the best of commercial, marketing and insight to achieve these goals.Joining the Go to Market team presents an exciting opportunity to drive the development of a critical capability at the heart of the new business operating model.About the opportunity:The Go to Market and Planning team sit centrally within the Commercial teams of Boots, reporting into Marketing, though playing a critical role to the total function , across Commercial, Digital and Insights. This Head of GTM role reports to the Director of Go to Market and Planning and has strong matrix relationships which are critical to maintain, particularly with the General Merchandise Business Unit Director and Category director for Christmas.Peers and critical stakeholders of this role are across the General Merchandise and Beauty business unit lead teams (across category trading, own brand product, supply chain, insights, marketing, finance and ecommerce), as well as the other Go to Market business unit leads (in Beauty and Healthcare & Pharmacy Business Units) and the Customer & Commercial Planning team within the wider team.Key Responsibilities: Development of an innovative in-year trade plan which drives meaning and difference for Boots:o Responsibility to ensure the plan is grounded in insight & datao Ownership of translation of commercial activity into motivating, innovative and customer-led messages, themes & promotions across all channels (inc. design and development of themes, big customer messages and deals)o Ownership of brief to other leads (e.g. .com and Marketing) on the plan to executeo Responsibility to review and respond to changes in context and lead reactive changes to the plan Consolidation & communication of campaign performance, market & competitor activity to influence future activity, communicated to the rest of the business Evolution of the long-term strategy of the Business Unit, in the service of the overall Boots strategyAbout you: Highly experienced leader (ideally across at least two of Commercial, Retail, Marketing and Insight) High level, and experience, of commercial acumen Strong track record of delivery to targets, through the creation of owned plans and strategies Ability to see multiple perspectives (commercial, customer, brand and operational) to drive for the right blended plan and outcome Experience of detailed and high value promotional plans (critical for the Value and Christmas elements of this role) Our benefits Boots Retirement Savings PlanDiscretionary annual bonusGenerous employee discountsEnhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a childFlexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme. We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at rewards. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate. Why Boots At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, it's with you, we change for the better.What's next:If your application is successful, our in-house recruitment team will be in touch to arrange an interview and to answer any initial questions you have. If you have not been successful on this occasion, you'll be notified by email.Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.