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We are seeking an experienced Administrator to join our client located in Garrett's Green, Birmingham. You will be joining a market leader in providing property and people protection in a range of sectors with a diversified client base. As an Administrator, you will be providing day to day administration to the branch to ensure that all business activities are completed. Duties: Assisting with the compilation of customer and branch statistics Answering telephone calls and creating job instructions on the order system Processing completed work orders Updating customer portals Checking that all written orders received have been created on the order system Identifying chargeable items from work carried out Ensuring customer price brands are maintained Reporting all problems, complaints and faults to the Operations Manager Providing administration support to the Operations Manager, typing up reports and taking minuets Filing and achieving documents and ensuring the filing system is up to date Assisting with the input of secondary jobs passed from the control desk Carrying out any other reasonable duties to meet the needs of the branch Skills & Experience Required: Proficient using all MS applications including Excel. Good telephone manner Administration experience Working Hours: 8am 5pm Monday to Friday (1 hour unpaid lunch) This role is a temporary role which could be made permanent for the right candidate. Immediate interviews and start dates available.