Posted by Jo Holdsworth Recruitment • £30K/yr to £35K/yr
This is a fast-paced and varied position where you will be managing a team of 10 people to provide first line support to their partners in schools, responding to all enquiries, problem solving and listening to customers to find the best solution.
We are delighted to be supporting an innovative technology company in their search for a Team Leader.
The ideal candidate will be passionate for delivering first class customer service, who is inquisitive, can manage a team and enjoys investigating problems.
Modern Workplace Lead, Hands-on, Management, E3, E5, AVD, Automation
A leading provider of financial solutions is seeking a proven, hands-on, modern workplace lead who can help guide, support, and roll up their sleeves when required.
The role
Working as part of the Modern Workplace Technology function, the Modern Workplace Lead is responsible for vision, strategy, engineering, and operational support for the organisation's Virtual Desktop & Virtual Application capabilities.
Working as part of the Customer Data Change of Tenancy team, the role will interface between the Shared Service Centre (SSC) and the back-office operational teams to ensure our customers and partners receive the highest standard of service at all times and that performance levels are achieved.
In this customer facing/operational role you will be responsible for the management of the change of customer process, ensuring all allocated sites have appropriate terms of supply and any changes are recorded accurately.