Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
This role is pivotal to help our citizens living in the Local Authority's homes to have secure, safe and affordable housing that meets their ongoing needs and provides help and assistance to them when they need it.
The Local Authority's role as a landlord is radically changing to deliver a joined up, innovative and sustainable service to our residents.
We want to make sure that on a day to day basis the Landlord Service concentrates on delivering this purpose which has been identified as what matters to our residents.
We have a fantastic new job opportunity for a Neighbourhood Officerwith experience of delivering front line customer facing services, working with vulnerable people and community groups and excellent problem-solving skills.
Neighbourhood Officer with experience of delivering front line customer facing services, working with vulnerable people and community groups and excellent problem-solving and customer service skills is required to join a housing association based in Staines upon Thames, Surrey.
Please note: Full UK driving licence and access to own vehicle for work use is essential
Posted by Elevate Projects Ltd • £17.80/hr to £23.06/hr
Elevate Projects are looking to appoint an confident, resilient and customer focused Neighbourhood Response Officer on behalf of our valued client.
You'll work collaboratively with other teams, external agencies and residents, ensuring the neighbourhoods are clean and safe, whilst delivering a programme of regular estate inspections, identifying improvements and investigating breaches of tenancy.
This position requires travelling regularly across the region so a vehicle is essential to use for work purposes.