To assist customers in their understanding and completion of relevant documents forms, applications and registrations, over the telephone, including where appropriate addressing their special needs (disability, translation, interpretation requirements etc)
To process referrals and apply agreed eligibility criteria.
The role
To deal with telephone, written, emailed enquiries and respond appropriately to customer enquiries, complaints, requests for information and service requests.
Posted by Service Care Solutions - Social Work • £18/hr to £21/hr
About the Role
Service Care Solutions are seeking a dedicated Community Care Officer to join Haringey Council's First Response Team.
You will assist customers in understanding and completing relevant documents, forms, applications, and registrations, ensuring that all interactions are handled with care and professionalism.
In this role, you will be the first point of contact for customers, handling telephone, written, and emailed inquiries, and responding appropriately to requests for information, service requests, and complaints.
To use strengths-based approaches to assess, monitor and review the social care needs of service users and informal carers and find appropriate solutions and make appropriate referrals to external agencies within a preventative, enabling and rehabilitation framework and universal services in accordance with the Care Act eligibility criteria.
Take responsibility for managing casework with the supervision of a qualified senior practitioner within an outcome focussed approach and within the teams expected performance targets and outcomes, whilst promoting independence and assessing and managing risk.
To hold an individual caseload of varying degrees of complexity excluding casework that requires the expertise of a qualified professional.
Posted by NonStop Consulting Ltd • £28/hr to £32/hr
General
Working Arrangements: Predominantly Home-Based with Community Visits
About the Role
A London-based Local Authority is seeking a skilled and experienced Social Worker to join their Adults Locality Service on a locum basis.
This role offers the unique opportunity to work predominantly from home, with a focus on delivering high-quality care and support to adults in the community.
Posted by NonStop Consulting Ltd • £40/hr to £42/hr
Nonstop care is currently working with a local authority in the South of England who are looking for an experienced worker to join their young people exploitation service team.
The Young People's Service includes Youth Offending Service, Exploitation and Edge of care for Children and Young People aged 12 and MET.
Based in the Civic Centre, with a new young-people friendly hub.
Our client is a non-profit organisation working with people to support their mental health and wellbeing.
Established for over 30 years, they have provided services alongside a variety of statutory and voluntary, community and social enterprise (VCSE) colleagues in Surrey and its boarders.
They believe change is achievable when offered by a flexible, respectful, inclusive and a non-judgemental approach.
We are looking for a Social Worker/Approved Mental Health Professional to work as a care coordinator within an integrated Community Mental Health Team.
AMHP Community Mental Health Team Bracknell Forest Council
This is a full time role, based in Bracknell Forest.
The successful candidate will be required to work 37.5 hours per week, working across Monday - Sunday on a rota basis, covering early (8AM - 4PM) and late (1PM - 9PM) shifts.
Temporary cover is required for approximately 1-2 months.