The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
To assist the department in collection of accounts that are between 1-90 days past due.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Operates a personal computer and appropriate software packages or its equivalent.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
We are currently recruiting for a Collections Agent for a fantastic financial services organisation.
We are looking for an individual ideally with a background in Collections Credit Control or similar to join their expanding team.
Key Responsibilities
Deal with telephone and email queries from customers who are experiencing financial difficulties, finding suitable payment solutions for any missed payments.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
We are looking for a results-driven and proactive Collection and Debt Analyst to join our team.
In this role, you will lead debt collection improvement projects, develop models to forecast revenue generation, and make confident recommendations to enhance current processes.
If you are ready to take charge and drive performance, we want to hear from you.
The Collections and Recoveries Coordinator role is a customer service role that requires sensitivity, tact and empathy as it is dealing with customers who may find themselves in sensitive situations financially and emotionally.
Collections and Recoveries Coordinator - Bracknell - Contract 6 months - £16-£18 per hour
Working for this global automotive brand based in Bracknell, the Collections and Recoveries Team works with customers who may be struggling to maintain their financial agreements, or need alternative arrangements established.
Type of work: Hybrid, once probation period competed.
(3 days in the office, 2 days remote)
About the client
They are a multi award winning Financial Services firm specialising in Motor Finance Solutions with a client base ranging from consumers, corporates and high-net-worth customers.
To join our clients highly successful, rapidly expanding team who provide an excellent service to their customers & require somone to chase down outstanding monies.