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Accounts Receivable (AR) / Credit Control Analyst German Speaker Location: Frimley, Surrey Function: EMEA Shared Service Centre Here at SC Johnson Ltd , we have an opportunity for someone who wants start or build their career as a Accounts Receivable German Speaker inour team based inFrimley. You will join us on a full-time, permanent basis. Our EMEA Shared Service Centre based in the UK has around 250 people across 3 different functions - Finance, Credit & Collections and Supply Chain. We support over 20 countries and speak around 40 different languages. The SSC is just one of 5 different SCJ businesses based at the Frimley site. SC Johnson is a fifth-generation family company built on a spirit of adventure and winning the right way. We have been leading with purpose for over 130 years, building top brands such as Raid, Glade, Kiwi, OFF!, Windex, Ziploc and more, in virtually every country. Through these household names, we are making a positive difference to the world around us. But we only succeed with the combined vitality and strength of our 13,000 people who we truly value and support in their pursuit of individual and shared goals. About the Accounts Receivable German Speaker role: The Customer Financial Services (CFS) team is made up of 7 multilingual teams who support our commercial businesses across the EMEA region with their Collections, Resolutions, Cash Allocation and Pricing requirements. This role works within the Customer Financial Services department (Credit Control) to improve SCJ's financial performance by managing collections and credit management operations, reducing open deductions, speeding up validation of claims and ensuring accurate allocation of invoices to correct accrual; all in line with departmental KPIs targets. We are open on experience but ideally you'll have studied finance or have a junior finance background or be in an AR role now. Key responsibilities of our Accounts Receivable German Speaker: This role assumes responsibility of managing the credit risk for a portfolio of customer accounts on behalf of EMEA region. It requires a strong ability to make credit decisions within the DOA framework, to work independently as well as collaboratively cross functionally, to proactively chase Receivable items & process incoming claims. It will require to take ownership of customer's credit and ledger issues and escalate as and when necessary. The role also requires a clear understanding and adherence to internal and external controls as well as identifying opportunities through Lean mindset in view of maximising efficiency. Developing, maintaining and improving relationships with internal and external customers to ensure timely cash receipt, allocation and query resolution Managing the customer rebates and promotional invoices, ensuring customers invoices are validated with the accruals tracker and processed in a timely manner Conducting thorough investigation of price and logistics claims Minimising the risk of bad and doubtful debts through credit management best practices Managing the creation of long-term agreements, avoiding non-approved expenditure Monthly reconciliation of the subsystem (TSM) to SAP GL accounts and month end reporting Previous experience / knowledge required of our Accounts Receivable German Speaker: Fluency in English and German Experience in a customer facing role ideally with good experience in an accounting environment or accounts receivable role Ideally intermediate experience with Excel for reporting & Outlook Competencies, behaviors and aptitudes required of our Accounts Receivable German Speaker: Good attention to detail and be process improvement orientated (Lean mindset) Excellent communication and interpersonal skills with the ability to adapt to working in a fast paced, changing environment Strong team player with strong Proactivity and Personal Ownership What we can offer our Accounts Receivable German Speaker: Flexible starting and finishing times 4.5 day working week 33 days annual leave including public holidays due to supporting European countries Study Support Profit Share, Pension, Life cover & Health Insurance Shuttle bus service from local train stations, EV Charging Points, Cycle to work Scheme Free onsite gym with classes You need to be legally eligible to work in country of application. If you feel you have what it takes to become our Accounts Receivable German Speaker, then please click apply' now!
We regularly have requirements for experienced Accounts Payable Specialists across Camberley, Frimley, Farnborough and surrounding areas. Typical responsibilities include: Accounts Payable invoice processing Reconciling supplier statements Running payments Efficiently resolving queries Implementing process improvements Key skills required include: Accounts payable experience Familiarity with processing invoices in various currencies. Strong IT skills, with SAP knowledge frequently a requirement Ability to work to deadlines Strong attention to detail For certain clients, additional language skills can be advantageous
Are you an experienced and customer-focused 2nd line support specialist looking for a new challenge? Do you have a passion for IT and a keen interest in finance? If so, we have an exciting opportunity for you! We are a leading finance company based in Surrey, providing innovative solutions and services to our clients across the UK. We are looking for a 2nd line support specialist to join our IT team and provide technical support and troubleshooting for our internal and external users. As a 2nd line support specialist, you will be responsible for: Responding to and resolving IT issues raised by users via phone, email, or ticketing system Escalating complex or unresolved issues to 3rd line support or external vendors Installing, configuring, and maintaining hardware, software, and network devices Performing regular backups, updates, and security checks Documenting and reporting IT incidents, problems, and solutions Providing training and guidance to users on IT systems and best practices Contributing to IT projects and initiatives as required To be successful in this role, you will need: At least 2 years of experience in a similar 2nd line support role A good knowledge of Windows, Azure, Office 365, Active Directory, Exchange, and other common IT applications and systems A basic understanding of networking, firewalls, routers, switches, and VPNs Excellent communication, problem-solving, and customer service skills A proactive, flexible, and team-oriented attitude A willingness to learn new skills and technologies What we offer: A competitive salary and benefits package A friendly and supportive work environment A chance to work with a dynamic and growing finance company A variety of learning and development opportunities A flexible work schedule and remote working options
Customer Service Advisor (Temporary) Location: Various locations to include Camberley, Farnborough, Woking, Aldershot, Fleet Job Type: Temporary We are continuously seeking enthusiastic Customer Service Advisors for temporary positions to provide exceptional service to our customers. If you're adaptable, enjoy a dynamic work environment, and are looking to expand your customer service skills, join us for an opportunity to work with a variety of teams and projects. Day-to-day of the role (Typical duties could include): Engage with customers through various channels to provide information, assistance, and support. Accurately document customer interactions, inquiries, and feedback in clients systems. Resolve customer issues promptly by identifying problems, offering solutions, and following up for satisfaction. Maintain a high level of customer satisfaction through effective problem-solving. Handle a high volume of incoming communications and prioritise tasks effectively. Assist customers with orders, account questions, billing issues, and other queries. Collaborate with team members to maintain a consistent and high-quality support experience. Required Skills & Qualifications: Strong communication skills with a customer-focused approach. Experience in customer service or a similar role is advantageous. Ability to work efficiently in a fast-paced environment. Good problem-solving skills and the ability to think on your feet. Familiarity with CRM systems is beneficial but not always essential. Benefits: Competitive hourly rate. Opportunity to work with diverse teams and customer bases. Valuable experience in a fast-paced customer service environment. Potential for future employment opportunities based on performance. To apply for a temporary Customer Service Advisor role, please submit your CV and a brief cover letter explaining your interest in temporary work and your availability.