As a Collections Administrator, you will be responsible for liaising with clients to collect outstanding payments, managing overdue accounts, and maintaining excellent client relationships.
General
Michelle Denny Recruitment are seeking a Collections Administrator for a well-established local company with a national presence.
Salary is £23,750pa and your working hours would be 9am - 5:30pm and 10:30am - 6pm Monday to Friday.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
We are looking for an individual ideally with a background in Collections Credit Control or similar to join their expanding team.
We are currently recruiting for a Collections Agent for a fantastic financial services organisation.
Key Responsibilities
Deal with telephone and email queries from customers who are experiencing financial difficulties, finding suitable payment solutions for any missed payments.