My client is looking for a Collections Agent who will be responsible for making and receiving telephone calls from businesses and individuals to recover outstanding debts.
Handling difficult conversations in a sensitive and professional manner with customers over the telephone.
The successful candidate will be working shifts between 8am to 8pm - Monday to Friday, in an open plan, contact centre environment achieving personal and team targets.
Working shifts between 8am to 8pm Monday to Friday, your primary role will be making and receiving telephone calls with customers to arrange payment of outstanding debts.
They work with some of the largest retail, banking and commercial businesses around the UK to help recover overdue debts and arrange payment solutions, helping people clear their debts.
Company Description
As part of our client's ambitious growth plans, they are looking to strengthen their team based in offices just north of Sheffield City Centre.
Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Based in Sheffield, this role can be either full or part-time.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
This company is a leader in the debt recovery enforcement sector and has been operating for over 40 years.
Must have valid Driving Licence
They are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for their efforts.
25-day annual leave entitlement, plus bank holidays.
A Continuous Learning Program to keep you in the loop with relevant progression within the business and changes to economic mechanics, policies, and procedures.