Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Posted by LHH Recruitment Solutions • £45K/yr to £55K/yr
Ideally you have experience with payment portals and collections software.
We are looking for an Accounts Receivable expert.
A key role in managing customer accounts, identifying and resolving payment issues, and collaborating with various internal teams to ensure a seamless collections process.
Act as a representative of the Client to deliver a range of services that are required by various utility companies.
The core activity focuses on visiting the premisses of the client's customers and performing the following functions relating to their gas and electricity supply.
The successful candidate will be responsible for managing the income collection and arrears recovery process, working closely with tenants to provide effective support and guidance, and ensuring the organization's financial sustainability.
Marks Consulting Partners are currently recruiting for an experienced Income Officer to join a dynamic Housing Association based in South London.
On a daily basis you will be driving to people's homes to discuss and make payment arrangements with arrears customers.
They are the best performing debt recovery agency in the UK, so you will be joining an Industry leader, who can offer long term job security, an excellent pay and benefits package and future career development opportunities too.
Customer service is key to the success of this role.