Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
To assist the department in collection of accounts that are between 1-90 days past due.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
We are currently recruiting for a Collections Agent for a fantastic financial services organisation.
We are looking for an individual ideally with a background in Collections Credit Control or similar to join their expanding team.
Key Responsibilities
Deal with telephone and email queries from customers who are experiencing financial difficulties, finding suitable payment solutions for any missed payments.
Type of work: Hybrid, once probation period competed.
(3 days in the office, 2 days remote)
About the client
They are a multi award winning Financial Services firm specialising in Motor Finance Solutions with a client base ranging from consumers, corporates and high-net-worth customers.