The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
To assist the department in collection of accounts that are between 1-90 days past due.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
They will be responsible for authorising payment plans and checking that these are maintained.
The successful Collections Executive will undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly, effectively and in a timely manner to maximise recoveries and minimise losses on each case.
Our award winning client is seeking a Collections Executive to join their successful team based in Chester on a 12-month Fixed Term Contract.
You will be rewarded with 25 days hols plus Bank Hols, life assurance, private healthcare scheme, discounted gym membership and free onsite parking.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.