Working on the front line of operations, the role of the Collections Advisor is to identify appropriate customer solutions on accounts, primarily through telephone negotiation having gathered information to inform and support the solution.
Nicholas Howard Limited are delighted to be recruiting for a new and exciting role as a Collections Advisor.
Based in Sheffield, this role can be either full or part-time.
ACS Staffing Solutions arepartnering with a Kettering-based client seeking a proactive Collections Advisor to join their team on a full-time, permanent basis.
This role will be pivotal in managing a portfolio of business accounts, coordinating collections on bad debt accounts, and providing valuable advice on collections issues.
Key Responsibilities
Manage receivables and collections, comprising 70% of the working week.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative and fast-growing established fintech lender.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
They are setting up a new Operations office in Milton Keynes, their Head Office being in London.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.