The role would suit someone with at least two years' experience in a fast-paced telephone-based collections environment, within a personal loans' environment.
We are delighted to offer a unique and exciting opportunity to join a dynamic, innovative, and fast-growing established fintech lender.
If you are truly customer-focussed and want something different to the stuffy, corporate environment of the bigger corporates, then this role is an exciting opportunity for you.
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
Prepare, examine or analyse accounting records, financial statements or other financial reports to assess accuracy, completeness, and conformance to reporting and procedural standards.
Develop,implement, modify, and document recordkeeping and accounting systems.
Develop, maintain, and analyse budgets, preparing periodic reports that compare budgeted costs to actual costs.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Specialist
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
Marc Daniels are working with a household name automotive company based in Bracknell in recruiting a Collections and Recoveries Coordinator.
This role is hybrid-working and has flexible hours.
This is a fantastic opportunity to take the next step in your career with a well-established company that is focussed on supporting and developing its employees and has the size to facilitate progression.
They will be responsible for authorising payment plans and checking that these are maintained.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
As they continue to grow, we are seeking a dedicated and meticulous Credit Controller to join our finance team on a temporary basis.
About Us: Our client is a leading provider of innovative solutions.
Their cutting-edge technology and commitment to excellence have positioned us as a trusted partner for security solutions across a range of industries.