Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
We are a well-established professional commercial debt recovery consultancy and due to continued expansion, we are currently looking to recruit an exceptional, experienced Senior Collector (Commercial) to join our collections team on a full time, permanent basis.
General
Do you have previous experience in a targeted credit control / debt collection environment?
Great opportunity for an income officer to provide a coordinated, flexible, and effective income collection service that maximises income from rents and service charges.
Hybrid (1 day in office minimum)
You will be responsible for achieving and maintaining lowest possible levels of current rent and former tenancy arrears and for ensuring we maximise income recovery and meet arrears targets.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients.
General
Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world.
Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed.
Our client is looking for a temporary Income Officer to provide a coordinated, flexible and effective income collection service that maximises income from rents and service charges.
Job specification
This will include producing arrears reports, communicating with residents in person/by telephone/through correspondence, serving Notices, home visits, providing appropriate advice and support to residents to enable them to sustain their tenancies.
Effectively reduce all accounts in arrears to meet monthly individual and team targets.