The Collections Officer will play a crucial role in ensuring the collection of service charges, managing a diverse portfolio of accounts, and will be responsible for the collection of both current and former housing related debt.
We are currently searching for a prospective Collections Officer to join a team based in Lambeth, on a full time basis on temporary ongoing basis.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
We are currently recruiting for a Collections Agent for a fantastic financial services organisation.
We are looking for an individual ideally with a background in Collections Credit Control or similar to join their expanding team.
Key Responsibilities
Deal with telephone and email queries from customers who are experiencing financial difficulties, finding suitable payment solutions for any missed payments.
The Billing/Collections Assistant will assist the Billings & Collections team with managing inventory, including raising bills, monitoring time records, chasing unpaid bills, and liaising with partners and clients with regards to maximising billing and collections.
They have recently moved to amazing new offices that are ideally situated for a number of stations including Liverpool Street, Fenchurch Street or Cannon Street.
This law firm has an international network across 20 office locations and employs over 1000 lawyers.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Work accurately to tight deadlines.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.