The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
They will be responsible for authorising payment plans and checking that these are maintained.
To assist the department in collection of accounts that are between 1-90 days past due.
The Collections Specialist (Early) is responsible for liaising with customers for up-to-date payment arrangements and arrears management on all inbound and outbound phone contacts.
By applying communication, negotiation, customer service and collection skills, the Collections Specialist leverages collateral into payments.
The post holder will work as part of a specialist team with responsibility for collecting service charges.
They will be required to manage a large portfolio of service charge accounts and to maintain contact with account holders to ensure that payments are kept up to date, issuing letters and statements where necessary.
The successful Collections Executive will undertake collection of overdue accounts, ensuring that all arrears and repossessions cases are actioned promptly, effectively and in a timely manner to maximise recoveries and minimise losses on each case.
Our award winning client is seeking a Collections Executive to join their successful team based in Chester on a 12-month Fixed Term Contract.
You will be rewarded with 25 days hols plus Bank Hols, life assurance, private healthcare scheme, discounted gym membership and free onsite parking.
My client is seeking a motivated and detail-oriented Collections Specialist to join their finance team on a 6-month temporary contract.
This hybrid role offers the flexibility to work both remotely and on-site at their Reading office.
With a possibility to transition to a permanent position, this is an excellent opportunity for a professional looking to grow their career within a reputable company.
Performs a variety of routine and some non-routine clerical/accounting/customer service functions in accordance with standard procedures in one or more of the following areas: general accounting, accounts payable, accounts receivable, credit and/or collections.
Contacts other departments, customers and/or outside agencies to resolve problems and resolve open issues.
Operates a personal computer and appropriate software packages or its equivalent.
We are looking for a candidate with experience of working in Business Rates or similar environment within Revenues, possess a high level knowledge of Business Rates legislation, including the enforcement process.
Work accurately to tight deadlines.
Able to use Academy Revs & Bens and Enterprise (formally information@work) systems.