This company, a leader in the Financial Services sector, is looking for a Collections Officer to join their team.
The role is based in Redditch and offers a salary up to 24k per annum, depending on experience, plus commission.
The job is full-time, permanent, and offers a range of benefits including a company pension, colleague discount scheme, Christmas savings scheme, free on-site parking, and more.
The Mortgage Collections Officer will be responsible for handling all arrears accounts, maintaining regular contact with customers and providing support where possible.
FTC 12 Months; Mansfield / Hybrid
They will also review concession and contract variation requests, carry out the unpaid Direct debit process on a monthly basis, produce quarterly arrears statements and 2 month arrears letters in line with regulatory requirements, and handle complaints as they arise in line with company policy and procedures.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
This company has been operating for over 40 years, supporting hundreds of local authorities.
They have created a friendly, welcoming workplace where everyone is working towards the same cause, providing the best possible services for their clients.
Our client is looking for a number of highly experienced Collections Specialists (LITIGATION) to join their business on a permanent, remote working basis.
PLEASE NOTE THAT THIS ROLE HAS A START DATE OF 7th OCTOBER 2024 WITH NO FLEXIBILITY
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Do you have a passion for helping people find solutions
A leading Specialist Lender of Consumer Finance is seeking a dedicated and results-oriented Collections Agent to join our growing Customer Care team.
About the Role
As a Collections Agent, you'll play a key role in assisting customers facing payment difficulties.
You'll work collaboratively with customers to develop personalized payment plans and ensure collections activities adhere to company policies and regulations.
Liaison With: Customers, Council Officers and Councillors, Landlords, DWP, Enforcement Agents, External Collection Agencies, Other Local Authorities, Customer Representatives, Community & Voluntary Organisations, and Stakeholders.
Purpose of the Job
To effectively manage and recover sundry debtor invoice balances, ensuring efficient and appropriate debt recovery procedures are followed.