Our client is looking for a Customer Service Specialist who has a good telephone manner and is willing to take on a new challenge as a Debt Collection agent.
The salary offered for this role is £22,337.
Performance bonus potential of up to £3000 per annum.
Our client are looking for a Collections Assistant to join their team.
You will be responsible for the collection of overdue accounts.
Working as part of the Collections team our ideal team member will have previous experience in the collections of overdue accounts/ cases in Arrears with excellent telephone skills.
Yopa's purpose is to become the Estate Agent of choice by proudly and sustainably delivering for our customers, our local communities, and each other.
We are delighted to be expanding our teams during an exciting time of growth.
Here at Yopa, our customers receive a bespoke, high-end service, with the added benefit of easy-to-use and market-leading technology that helps them see every step of their sale as it happens.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
Hybrid working is available for all employees and can be tailored to suit the individual.
You would be expected to work at least one late shift (19.00) once per week and 2 Saturday shifts within an 8 week period.
Description
Would you like to be part of a values driven, award-winning business committed to employees wellbeing and passionate about creating a flexible and inclusive environment?
The focus of the Collections and Customer Support Associate role is working with the customers to achieve an outcome that works for both the customer and the business, whilst ensuring the business meets its performance targets, together with due regard to all regulatory requirements.
This is an exceptional opportunity to be part of a fast-paced team in a busy call centre contacting customers in arrears.
Hours of work are 8-4, 9-5, 10-6 Monday to Friday, with 2 Saturday mornings per month - the Saturdays will be working from home.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Collections Agent who can bring their skills to the team and grown within the company.
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our clients and their customers find the right solution to manage their outstanding bills and arrears.
The Billing/Collections Assistant will assist the Billings & Collections team with managing inventory, including raising bills, monitoring time records, chasing unpaid bills, and liaising with partners and clients with regards to maximising billing and collections.
They have recently moved to amazing new offices that are ideally situated for a number of stations including Liverpool Street, Fenchurch Street or Cannon Street.
This law firm has an international network across 20 office locations and employs over 1000 lawyers.