Do you have previous experience in a targeted credit control / debt collection environment?
Are you looking for a new challenge
We are a well-established professional commercial debt recovery consultancy and due to continued expansion, we are currently looking to recruit an exceptional, experienced Senior Collector (Commercial) to join our collections team on a full time, permanent basis.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Guildways is a forward-thinking and innovative financial services business that has the ability to follow up on accounts receivables around the world.
Guildways operates at a fast pace dealing with multiple accounts every month whilst maintaining very high, self-imposed, service levels to ensure that the expectations of its clients are surpassed.
About the Role
A customer account agent is required to join our fast-growing business that provides a fast and effective national financial recoveries service to our clients.
Manage an assigned portfolio of accounts to minimise the volume that progress through the collections cycle.
Agreeing repayment plans where appropriate or referring to Recoveries for action where necessary.
Maintain regular interaction with both customers and partners, via email and phone, to maximise account resolution whilst maintaining strong relationships.
Act as a key point of contact for the business regarding debtor-related queries or issues.
General
Our client is currently looking for an experienced Credit Controller to join there team.
The position is based in Addlestone and would be looking for an immediate start, there is also a hybrid working structure available following initial training.
Our client who is the UK market leader in their industry are looking to recruit a Customer Service Advisor on a temp to perm basis.
In this role you would be supporting both new and existing customers with queries and provide ongoing support, this role requires someone with a positive attitude and a passion for providing an excellent service to all customers!
Duties
Dealing with a high volume of inbound and outbound calls.