You will be responsible for managing the firm's aged debt and supporting the debt recovery team.
We are delighted to be working with this reputable firm in their search for a Revenue and Credit Control Assistant, to join a friendly, supportive and growing firm, providing support a busy Debt Recovery Team.
Our innovative personal loans and revolutionary credit cards have been game changers in the UK financial services space, giving folks access to the affordable credit that we believe they deserve.
Our customers are at the heart of everything we do and we are continually looking for ways to do things better that's where you come in!
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
We are looking to recruit for a Customer Service / Sales Support Advisor to work as part of a busy team based just outside Cardiff.
Duties
Customer Service - liaising with the end clients directly on day-to-day matters or when the Account manager is not available.
Stock analysis/control - working with the account manager to ensure minimum safety stock levels are maintained following forecasts and adjusting accordingly.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
You will be required to
Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.