Join our team asSamsung's Mobile Experience (MX)Training Digital Content Creator!
In this role,you'llbe the driving force behind producing engaging digital training content that elevates product knowledge and customer confidence.
General
Using the latest design tools,you'llcraft visually compelling content for Retail and Contact Centre teams, always ensuring it meets client standards and deadlines.
To ensure full system automation can be achieved and to work closely with Administration and Systems.
Initially, the successful candidate will provide support to existing senior associates with the production of pension increases, benefit statements, administration reports, monthly reporting and testing of automated calculation solutions.
Following on the job training, the successful candidate will be expected to run and manage large projects successfully and maintain existing reporting requirements.
You will take on more advanced calculations on complex schemes (DB and/or DC) and play an active role in mentoring and checking the work of other members of the team.
You will be reporting to the Admin Manager/Team Leader and you will be working as a part of a dedicated client team with diverse skills and experience.
The job requires a motivated individual who is experienced in taking responsibility and who can also independently deliver results on ad-hoc client specific projects.
Are you a creative problem solver with a passion for innovation and the latest retail trends?
General
We're looking for a Project Deployment Manager to lead both physical and digital initiatives that elevate Samsung's in-store presence across multiple retail channels.
In this role, you'll be responsible for implementing retail solutions, improving processes, and ensuring that every project is completed on time and within budget.
Achieve delivery targets by working with customers to identify employment opportunities and support them into and during employment.
Be the coach and mentor and be the principle highly trusted contact to build strong positive relationships, guide, motivate, challenge, encourage and help customers obtain sustainable employment.
Support customers to address their barriers to employment by individual tailored packages of support so they have the necessary skills and confidence to secure and sustain employment.