Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.
Posted by Source4 Personnel Solutions • £28K/yr to £30K/yr
General
Our client is looking for a bilingual (French and English speaking) individual with customer support/order management experience to cover a 12-month fixed term contract.
Responsibilities
Collaborate with cross-functional teams to understand and meet individual customer requirements, ensuring delivery compliance.
Provide exceptional customer service through various channels, ensuring satisfaction every step of the way.
We are recruiting for an exciting new Customer Service role with Honda Financial Services, who are seeking an experienced customer service agent who can provide an excellent level of service to their customers.
The successful candidate will ensure the department meets its service levels on phone calls , banking of manual payments , checking of finance documentation and response times in emails/letters .
This is the perfect role for a graduate or a returner to work who has solid customer service experience and can commit to a 6 month contract.