Posted by Kerridge Commercial Systems • £30K/yr to £40K/yr
Customers Success will manage all issues affecting customer sentiment and work on plans to increase this.
The Customer Success Team have the goals of acting as the advocate for the customer within the company and to develop a holistic view of all technical aspects of every customer.
Happy Customers lead to retention of their business as well as turning them into advocates for the company which attracts new business opportunities.
Our Customer Success Relationship Managers are a team who all strive to have a positive influence on the Client Journey and experience they have through the Citation Services.
We are looking for a passionate Customer Success Relationship Manager who will partner with and ensure the long-term success of our customers.
Are you an individual with experience in Customer Success, Account Management or Customer Service, looking for your next role?