Known within the business as Client Services Voice, the Call Centre is responsible for servicing our leading investment clients, and their customers.
Are you passionate about customer service?
Our Call Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
You want to revolutionise the service you're able to provide your clients.
You set the bar when it comes to your clients, you break through any commoditisation because you truly know what your clients value, you genuinely care about helping your client to achieve their business goals and you provide a service that sets you totally apart from your competition.
There is often talk about client experience these days in the broking market, but in an industry that has become highly commoditised over the years, some brokers are doing 'just enough' to stop their clients jumping ship.
Working with a prestigious serviced office in Leeds city centre, our client are looking to recruit an experienced front of house support within to their client services team.
Based front of house, the successful candidate will be the first point of contact for all on site client's as well as visitors.
This is an ongoing temporary role, until the end of the year.
Our Contact Centre is the heart of our business, and we pride ourselves on excellent communication, attention to detail and our drive to be the best we can.
An exciting opportunity has become available for Customer Service Advisors to join our clients team on a full-time, temporary basis.
This is a fully office based role based in Sheffield.
Training for the first week, from 1 July 2024, will be Monday to Friday 9am until 5pm and after training, the working hours will be Monday to Friday 10am until 7pm with the possibility of working Saturday from 9am until 1pm.
My client is one of the largest names in the UK consumer market who, as part of its offering, has an excellent legal services branch.
Due to a significant expansion of instructions and the need for qualified expertise, there are a number of vacancies available which will have a focus not only on delivering private client expertise but also on improving and establishing an AI tool to support my client's case review process, alongside improving their case management systems.
This role is only suitable for qualified solicitors, chartered legal executives (CILEx) or candidates with STEP qualifications.