A prestigious legal firm recognised as a Top Tier firm by Legal 500 are currently seeking a talented Private Client Associate/Senior Associate to join their dynamic team with a potential pathway to partnership.
Duties include
Oversee a designated caseload of clients in coordination with senior solicitors and the Department Manager.
Established for 30 years, our client is a growing 5-Partner private practice law firm based in central Berkshire and is well known in the area for providing quality legal advice to both commercial and private clients throughout the Thames Valley and beyond.
The Private Client department is the largest department within the firm and is thriving, with quality and high value work being generated by the firm and its existing clients.
Central Reading law firm; Fantastic career progression
Working as a Customer Service Advisor within our Collections team you will operate in a fast moving, customer contact center environment.
You will also be working alongside the wider collections teams and third parties to support our customers queries and come to a suitable resolution for all parties.
This role involves a telephony-based role where you will be on the phone speaking with our customers and by email to resolve outstanding account balances.
Put your sales and customer service skills to good use!
Join a friendly, fast growing sales advisor network and use your customer service skills; be rewarded with fantastic incentives which can include national travel, international travel and financial rewards.
Role summary - The Customer Fulfilment Centre Advisor will be responsible for providing excellent customer service to residents who are enquiring about their council tax and housing benefits.
The successful candidate will be required to handle a high volume of calls and emails and will need to have excellent communication skills and attention to detail.
Key Responsibilities
Handle a high volume of calls and emails related to council tax and housing benefits.