Angard Staffing is the dedicated provider of Customer Service Advisors to Royal Mail's contact centres across the UK.
Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis at our key site in Plymouth.
Role Outcomes: Deliver administrative functions appropriate to specialism, working within timescales and service level agreements (40%)
Primary Purpose of Role
To provide excellent business support services in the Children's spoke (CYPF department), ensuring that all activities and functions provided to colleagues, managers, external stakeholders, and customers are efficient and effective.
As a customer service advisor you will be able to provide first time solutions for customers, via telephone and email, within agreed handling times whilst delivering excellent quality of service.
We are looking for candidates who are familiar with working in a contact centre and are comfortable using a multi-screen environment.
We are now recruiting for a Customer Service Advisor to join our Complaints Department in Plymouth.
This very well respected private client team is looking to expand and add an additional solicitor or legal executive to its busy and successful private client department
What is on offer
Very competitive salary up to £60k.
Bonus scheme based on firm profits, not individual performance.
As Contract Support Administrator you will administer, scheduled reactive work orders ensuring response and completion within the required time frame(s).
Are you an Administrator with a good customer services background looking for a new role which will keep you busy day in day out.
This National Facilities Services Company based in Plymouth are currently looking to add to their team after a number of contract wins and a restructure.
The successful applicant will have responsibility for providing business support for the team including: supporting the team with Sefton Liquid Logic database, typing, telephone duties, note taking in a variety of operational meetings, co-ordinating the gathering of information from other agencies to support the manager and any other admin duties within the team.
Excellent communication and interpersonal skills are essential.
IT skills and operational skills in the use of Liquid Logic.